Skills

Creativity

Creativity is an important skill for all industries and allows us to cross collaborate with our clients and partners to solve problems faster.

Critical Thinking

Critical thinking is important because it ensures you have the best answer to a problem which will ultimately saves time, money, and stress.

Customer Service

Customer service is important across all industries. Creating positive interactions can help ensure you continue to draw both new and repeat clients, and help develop cohesive relationships with colleagues.

Databases

Databases are a fundamental tool used by all sectors of a company. They are used to store, retrieve and back up data and make transactions. In the 21st century knowing how to read, create, manage and manipulate such data is a vital skill.

Diary Management

Ensuring that day to day processes are running effectively and smoothly is crucial to every company. Behind every successful business is an efficient and organised EA with exemplary diary management skills.

Dictation

Many employers are juggling a significant amount of clients at one time. Having an EA to take dictation of emails, letters, meetings to be scheduled etc lightens the load of the employer.

Emotional Intelligence

Emotional intelligence is widely recognized as a valuable skill that helps improve communication, management, problem-solving, and relationships within the workplace.

Financials & Expense Management

As an EA it important you have an understanding of your employers personal and business financials so you can quickly and efficiently complete expense payments and spot errors.

Ironclad Tact & Discretion

Maintaining a high level of tact & discretion can indicate how seriously you take your client’s opinions, as well as their confidential information. It is important to ensure to maintain confidentiality as it shows that you are trustworthy and professional.

Logistics & Travel Management 

Many clients spend large amounts of time traveling nationally and internationally, having an EA that can manage and oversee the travel logistics can save money and time, help travelers be more organised and increase efficiency and satisfaction.

Microsoft Office

Advanced

PC & Mac

Advanced

Problem-solving

If a client doubts your ability to overcome difficulties, they may not trust you with more responsibility. Therefore, knowing how to solve problems is therefore of paramount importance vital.

Public Speaking

Public speaking comes into play not only in the delivery of speeches and public talks, but also in professional presentations, and training events. Most roles require public speaking to carry out functions like presenting findings, pitching proposals, training junior staff, and leading meetings.

Resilience

Resilience enables a positive approach to work and outlook on life, which in turn enables better problem-solving and helps to maintain motivation.

Ruthless Prioritisation

 Prioritising not only makes you more efficient at daily work-related activities but also gives you the latitude to focus on long term goals. Therefore, prioritising workloads saves time, money and creates a more efficient work environment.

Speed & Decisiveness

Decisiveness is key to effectively executing plans and achieving goals. It is important to balance the costs of continuing to deliberate, gather information, and delay a decision versus the costs of making a poor choice. Decisive individuals are aware of these competing costs and weigh them carefully.

Strategic Multitasking

Multitasking skills are important because they create an efficient work environment. They save time by completing multiple tasks concurrently, increase productivity because you can accomplish more in a shorter period of time and reduce procrastination as people feel more accomplished.

Teamwork

Teamwork is important because it enables employees to, split difficult tasks into simpler ones and then work together to complete them faster and develop specialised skills so that the optimum person for each task can take the lead.

Time Management

There are many advantages that come along with proper management of time. Time management will help you deliver work on time and at a higher standard, it can increase productivity and efficiency and it can help reduce stress and anxiety giving you and your colleagues and improved quality of life.

Transcription

Transcriptions provide an accurate, specific rendering of meetings and phone calls, by having an accurate version of events, employees are better prepared for follow up meetings and questions.

Written & Verbal Communication

Communication skills are needed to speak appropriately with a wide variety of people whilst maintaining good eye contact, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group. In fact, these skills are so important they are consistently ranked in the top ten desirable skills by employer surveys year after year.